Privacy Policy

Your Privacy Matters to Us

At Charter Financial Group, Inc., we respect your privacy and want to be transparent about how we handle your information.

What We Collect

The only personal information we gather is what you choose to share through our website forms, including:

✅ Your name, email, and phone number

✅ Details about what you need help with

We never collect financial data.

How We Use Your Information

We use your details to:

✅ Enhance our services based on internal analysis

✅ Keep you informed with relevant updates and event notifications

✅ Contact you by email, phone, or SMS for confirmations or inquiries

Cookies & Website Tracking

We use Google Analytics to understand how visitors use our website. Cookies help us improve your experience, but they do

not access personal files or data. You can adjust cookie settings in your browser anytime.

Your Rights & Choices

You can:

✅ Request access to the information we have about you

✅ Ask us to correct any inaccuracies

✅ Request that we delete your personal information

To make a request, email: [email protected]

Keeping Your Information Secure

We’ve put strong security measures in place to protect your personal data from unauthorized access.

Sharing Your Information

✅ No Third-Party Sales – We do not sell, trade, or rent your personal data.

✅ Limited Sharing – We may share your information with trusted service providers who help with customer support, and only under strict confidentiality agreements.

✅ Legal Requirements – If required by law, we may disclose information as necessary.

Updates to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

Have Questions?

We’re happy to help! Contact us at: [email protected]

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